Our main priority is and always will be the customer, we continue to strive for excellence in order to improve the schools and businesses we support so they remain at the forefront of technology.
“After reporting a software issue through the AIT helpdesk, I received a response within the hour. A member of AIT came to school in person to solve the problem that same day. All communications were very professional and helpful – a great service, thank you!”
“Advanced IT Services has been our ICT partner from the very beginning and provide everything to our cluster of Schools from broadband to on-site technician support, Telephony to Wi-Fi and have helped us grow as a trust by matching our ICT needs as our trust has expanded. The guys at AIT are approachable, professional and endeavour to resolve our issues. With their primary focus on effective and supportive ICT provision; we cannot recommend them enough”
“AIT have been our provider since the very beginning. They order and maintain all our equipment, computers / tablets / printers and other peripheries as well as our phone system. They are also responsible for the photocopiers contract although these are maintained separately.
The strength of the service is in the team – they are approachable and always able to help in some way. This is really appreciated as the team are so patient with me – even when the problem has been my own IT skills!
They have even been along to our Christmas party!”
“We have been using AIT to manage our IT provision in school for the last three years. The team provide excellent value for money providing our broadband, regular site visits to school to deal with any issues, offering remote support and advising us on products to enhance the provision in school. From whole school improvements including keeping the WIFI speed as fast as possible to replacing screens on laptops, the range of support and advice on offer is extensive.
Technicians are all highly trained and offer impartial and practical support. AIT are focused on effective and supportive provision designed to support school rather than the latest gadgets and ideas which look amazing but have little impact in a busy school. When there is a technical issue in school support is quickly provided either through remote trouble shooting or site visits. Having been supported by AIT in two different schools I cannot recommend them enough – fantastic, honest and effective IT support.”
“We have been working with AIT to host, support and procure elements of our MAT IT provision for over five years. From the start, the service and knowledge of the team has been excellent, guiding our MAT to an effective IT model that works financially and operationally. AIT provide our MAT with internet services, server hosting, telephony and third line support, amongst other elements of our provision. AIT have project lead on a number of procurements for our school and also supported with on-site tech support when required.
AIT staff are knowledgeable, friendly and efficient at all levels and really have made an impact to our MAT. Regardless of how we have changed our requirements from AIT, they have always adjusted to ensure they offer the best service possible. Having worked with AIT for a number of years, I cannot recommend them enough to any organisation but most certainly to those looking for a knowledgeable partner in the infancy of their IT development.”